Event Server—Brooklyn WineryBrooklyn Winery is a people and purpose driven organization. We believe our team is our biggest asset and the key to our success. We pride ourselves in providing an unforgettable guest experience where expertly crafted wines, outstanding food, and unprecedented hospitality come together. The Brooklyn Winery team is fueled by an unrelenting passion for food and wine, a commitment to quality, integrity and excellence, and a desire to constantly learn, grow and thrive.Brooklyn Winery is searching for team members who are committed to the art of hospitality and want to share in our love for food, wine, and events by creating memorable experiences for our guests. We value kindness, curiosity, positivity, creativity, and an excellent work ethic. If you share our passion for people, good food, and great wine, then we want you to join our team!Position SummaryEvent Servers are responsible for positive guest interactions while serving guests in a professional, friendly, efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to guests' needs, making them feel welcome, comfortable, important and relaxed. Servers embrace their role. They know their demeanor, attitude and actions play a large part in creating a pleasant atmosphere and guest experience. Servers are to provide a quality experience for guests.Servers work in close collaboration with colleagues and kitchen and bar staff and must adhere to established health and safety standards. Servers also maintain the cleanliness, presentation and ambiance of the restaurant which is an integral part of the guests' experience.ResponsibilitiesAssist guests in selecting food and beverages by presenting menu (if plated) or offering preselected items, identifying & explaining event wines, and answering food preparation questionsHave an expert understanding of the event's offerings, ingredients, preparation techniques and available substitutionsHave an expert understanding of the event winesIdentify special dietary needs and allergies and communicate to captains & staffServe the needs of multiple guests and assigned tables simultaneously and assist other team members with their duties as well, if neededAbide by sanitation, health and company guidelines concerning safety, cleanliness, safe food handling and alcoholic beveragesObserve and adhere to proper serving etiquette and techniques for the events teamMaintain service pace by removing or delivering courses as completed, replenishing utensils (if necessary), refilling water & wine glasses, and being alert to patron spills or other special needsAddress guest concerns promptly, politely and positively and alert captains and management team of any/all issuesAttend meetings and trainings as requested by management, including pre-shift meetingsAssist with training of new staffAdhere to grooming, conduct and uniform standardsPrepare event space by setting tables, candles, napkins, service plates, glassware and utensilsFold napkins & polish eventware, set up stations, and prepare for the next shiftExecute opening and closing procedures as directedBe comfortable with extreme weather during serviceOther duties as requiredBrooklyn Winery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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