Customer Service Assistant Job at eTeam, United States

  • eTeam
  • United States

Job Description

Customer Service Assistant

We are seeking a Customer Service Assistant to support drivers across the US. In this role, you will answer calls, process transactions, and resolve roadside service issues with urgency and compassion. Successful team members may qualify to work from home.

  • Respond to customer inquiries with professionalism and empathy.
  • Process transactions and ensure timely resolution of service requests.
  • Strengthen client-customer relationships through effective communication.
  • Navigate systems efficiently to provide complete responses.
  • Deliver consistent, high-quality service in a fast-paced environment.

High school diploma or equivalent.

Proficiency with PC and Microsoft Office.

Prior customer service and call center experience required.

Flexibility with overtime, evenings, and weekends.

Strong listening skills, attention to detail, and compassion.

Must be authorized to work in the US without sponsorship.

Roadside assistance or transportation industry background.

Job Tags

Work at office, Remote work, Weekend work, Afternoon shift

Similar Jobs

NorthPoint Development LLC

Design Engineer Job at NorthPoint Development LLC

 ...Design Engineer *This is an on-site role in Kansas City, Missouri. Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking... 

Confidential

Native English Teacher in Weifang Job at Confidential

Job Details: Position: English Teaching Students age: 3-12 years old Workload: 40 working hours per week, including 20-25 teaching hours, two days off Location: Shouguang city, Weifang city, Shandong province Salary and Benefits Salary and apartment allowance... 

City of Cambridge

Assistant Public Records Officer for the Cambridge Police Department Job at City of Cambridge

The Assistant Public Records Access Officer for the Cambridge Police Department supports compliance with the Massahusetts Public Records Law by coordinating, tracking, and assisting with responses to public records requests directed to the Police Department. The role works... 

Westmont Group

Banquet Server - On-Call Job at Westmont Group

 ...On-Call Banquet Server Step into the spotlight at The Westin Mt Laurel where every event is an experience, and every detail matters. We're looking for energetic, service-driven individuals to join our team as On-Call Banquet Servers. If you thrive in a fast-paced environment... 

Sequel Employment Center

Janitor Job at Sequel Employment Center

 ...1-bed residential treatment center that serves youth between the ages of 11 and 18 with emotional and behavioral disorders. The Janitor/Maintenance Assistant will assist the Facilities Manager with maintenance of the physical building/campus to ensure the safety and...